| IMPORTANT UPDATE: AQUINO TANK WEEKEND 2020 CANCELLED With great sadness, The Museum has made the difficult decision not to go ahead with AQUINO Tank Weekend 2020 in September as planned. The event was postponed until September at a time when the longer-term impact the Coronavirus would have on our lives was yet to be fully appreciated. We have concluded that it would be impossible to operate an event of the size and scale of AQUINO safely in September – and that it would not be responsible to try given the current situation and the restrictions on gathering sizes. It is impossible to provide the level of action and engagement for so few visitors and keep the event financially viable. AQUINO Tank Weekend is not only our largest event, it is our biggest annual fundraiser. We want all our visitors to feel safe and secure – and we want to be able to guarantee the best possible experience. During 2020, we don’t feel confident we can deliver on these crucial aspects with all the necessary safeguards in place. Much like other Canadian museums, the Ontario Regiment RCAC Museum has been closed to the public from March 20 – and at present; there is little indication to suggest that we will be able to host any major events in the near future. Further updates to events will be posted closer to the date as we continue to monitor the situation.. AQUINO Tank Weekend – SEPTEMBER 19 – 20 2020 – CANCELLED AQUINO Tank Weekend is our museum’s annual signature event and our most important fund-raising event of the year. Cancellation is difficult to say the least. There is so much planning, work, and organization that we do with our members, partners, and supporting organizations to put on AQUINO; but we also realize how it affects our supporters. With a large amount of tickets already purchased, this is not something we could ever have imagined having to do. But given these extraordinary circumstances we feel this is the only option due to the ongoing COVID-19 pandemic. All AQUINO Tank Weekend 2020 tickets will be automatically transferred and valid for the corresponding new dates in 2021, aligning with the day(s) your existing tickets were booked for. You do not have to take any action other than updating your calendar. Here’s how it will impact ticket holders: STANDARD TICKETS: AQUINO GENERAL ADMISSION All AQUINO Tank Weekend tickets will be valid for these new dates, aligning with the day(s) your existing tickets A ticket for June 6 (Saturday) 2020 will be transferred to June 5 (Saturday) 2021. A ticket for June 7 (Sunday) 2020, will be transferred to June 6 (Sunday) 2021. TANK RIDE AND VEHICLE RIDE TICKETS Pre-purchased ride tickets including Leopard MBT, M113 and M548 are all valid and can be used on future or AQUINO Tank Weekend events PREMIUM PASS HOLDERS Premium Passes are valid for the entire weekend (June 5 – 6 2021), including the new VIP/Media day: Friday June 4. Your Tank Ride Experiences can still be held on the either of the three days of the event. SEASON PASS HOLDERS Season Passes are valid for anytime the museum is open including all remaining TANK SATURDAY events including AQUINO Tank Weekend and TANK TREK Drive-Thru Adventure. As most of the 2020 Tank Season has been postponed or cancelled due to the crisis, an announcement for 2020 Season Pass holders will be made shortly. CAN’T MAKE THE NEW DATES IN JUNE 2021? These circumstances are beyond what any of us could have predicted. As stated, your AQUINO Tank Weekend Tickets will be valid on all the new dates in 2021 automatically. But, if you can’t make any of the new dates we can offer the following: – Option 1: Turn your unused tickets into a donation and receive a Tax Deductible receipt from our Museum: This outbreak is set to be devastating to the arts, culture and heritage industry. Showing your support for our Museum in this way will play a major part in helping us navigate what is the biggest crisis we have faced in our history. – Option 2: A Refund of your Tickets minus the processing fees which are non-recoverable by the Museum. Our Terms and Conditions are that all tickets are non-refundable but given these extraordinary circumstances we will make an exception. Please note it may take as long as six weeks to process refunds under these unprecedented circumstances. We hope that much like us and our members, you can understand this is an unprecedented situation and we hope we can all safely return to our museum for an incredible event in 2021. However, if you cannot and wish to exercise one of the options above; please contact us (info@tankmuseum.ca) before 1700 hrs on 11 September 2020. If we don’t hear from you by this date, we will assume you are content with using your tickets in 2021 – and ticket holders will be bound by our standard terms & conditions. |
