All research materials must be consulted in person at the museum. The museum does not loan historic research materials under any circumstances. 

Research in Person

• The museum welcomes anyone who wishes to make use of our records and artifacts for research purposes.

• Researchers must make an appointment in advance to access the collection.  Complete the form below and then use the button to set an appointment time.

• There is no charge for self-directed research.

• Staff are required to supervise any access to artifacts.

• Researchers may not operate vehicles. 

• Additional fees are charged  to reproduce and mail materials.  

Commissioned Research

• We welcome research inquiries by email via the form below. 

• We will not charge fees if we can quickly answer a question or confirm whether we can otherwise assist with your research or question, to a maximum of 30 minutes.  

• Researchers  who are unable to visit in person can commission research at an hourly rate.  This research may be done by a curator or by a volunteer. 

• Research for you must be prepaid in advance.

• You must clearly define your research objectives and priorities in advance.  

• Research time will be prorated to the nearest half hour.  

• There is no guarantee that we will be able to answer your question or find your desired information.

• Additional fees are charged to reproduce and mail materials.  

Researchers are reminded that they are working with historical records, artifacts, and vehicles.  All of these are of historical and financial value.  As a researcher, you will have a moral and legal responsibility to treat these object with extreme care.  Please note that these rules apply to all researchers and staff of the Museum. 

• All researchers must fill out a research request form email  below before accessing our collections.

• Eating, drinking, chewing gum, smoking, and vaping are prohibited while working with the collections.

• Working with any of the collection requires supervision from a museum staff member.

• No actions may be taken that will alter or harm any museum object.  Breach of this rule may result in immediate suspension of the researcher.

• No copyright material should be used in any publication without first obtaining permission from the copyright holder.

• Copies of archival records or reference material for private study will only be made under the fair use provisions at the Copyright Act. Copies of records are not to be further reproduced, sold or published without permission.

• Established fees will be charged for the provision of copied materials. Please consult with a representative for rates.

• Researchers are permitted to quote the text of records for private research and study, within the fair use provisions of the Copyright Act.

• Researchers are expected to acknowledge the source of the documents.

Please note that the following fees do not include sales tax.

• Staff-Assisted Research  CA$15.00 per hour

• Commissioned Research: CA$35.00 per hour

• Photocopies:  CA$0.50 / copy

• Shipping and Handling: At cost

Under Canadian privacy law, namely the Access to Information Act and the Privacy Act, all military personnel service records are kept in the custody of Library and Archives Canada. The museum does not possess any physical or digital copies of individual military service records. The museum is happy to offer support with pursuing genealogical research inquiries, but can only access the same research resources that are available to the general public. 

Please click on the following links to explore Canadian military service records by era in Library and Archives Canada’s collections:
War of 1812
South African War, 1899–1902
First World War, 1914–1918
Second World War, 1939–1945

The Museum does not offer object valuation services to the public. Please consult a third-party appraiser of your choice to determine a value for your object(s).